About Us

WAYS Mental Health Support is a not-for-profit, community-based, accredited agency that supports children, youth and families in London-Middlesex and Chatham-Kent who face challenges such as trauma, emotional or behavioural problems, mental health issues, conflict with the law and relationship difficulties.

We deliver both residential and community-based services through the efforts of 180 dedicated and professional employees and over 30 foster families.

“As an agency and as a community, we know there are many challenges ahead, and that none of us can face them alone. We will be working side by side in the coming years as we continue to build our future.”

  • We address the client’s needs from a holistic perspective
  • We build on the strengths and resiliency of children, youth and families
  • In partnership with the client, we tailor our services to meet individual needs, including spiritual and emotional needs
  • We provide practical support so that basic necessities of life are met (food, clothing and a safe environment) serving as a basis for starting to deal with their individual mental health issues
  • Our services are inclusive, honouring diversity and the uniqueness of each individual

Facts About WAYS


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Our History


WAYS has a long history in Southwestern Ontario. Some residential programs that are now under the WAYS umbrella have been in operation for almost 40 years.

Western Area Youth Services was officially born in 1996 when three independently managed group homes for youth were amalgamated into the single agency that we now call WAYS Mental Health Support. The 3 original group homes were: Teen Girls Home, a branch of Mission Services of London; Belton House, a group home for female youth; and Hardy Geddes Home, a group home for male youth.  Those three original group homes began serving youth from the London area in 1969.

In November 2005, Community Homes Limited, an organization serving children, youth and families in London-Middlesex, Chatham-Kent and Sarnia-Lambton, was acquired by WAYS. Community Homes began operations in 1975. It was a privately owned corporation whose services were funded by many of the same sources as WAYS. Their legacy of service and quality programs continues today in the same locations, under the WAYS name and management.

In December 2015 Western Area Youth Services’ name was legally changed to WAYS Mental Health Support. Currently, WAYS operates programs at several locations in London and Chatham-Kent. In the years ahead, WAYS will continue to adapt and grow in response to the needs of communities in Southwestern Ontario.