Work at WAYS

Work with us

At WAYS, we are dedicated to our team members and help them to excel and achieve personally and professionally. Check back here regularly or connect with us on Facebook and Twitter to hear about exciting employment opportunities that will allow you to learn and grow with us.

WAYS Mental Health Support recognizes the variety of cultures and ethnic backgrounds represented in the communities that we serve. We support and uphold the Canadian Charter of Rights and Freedoms, the Ontario Human Rights Code and The Canadian Multiculturalism Act and endeavor to provide an inclusive place to work and volunteer. WAYS will make all reasonable efforts to accommodate our candidates and employees in the position application process, up to the point of undue hardship. If you require a disability-related accommodation to participate in the recruitment or placement process, please contact our Human Resources department at

We are currently seeking qualified candidates for the following positions. Applicants may submit their cover letter of interest and resume to us by email indicating the position(s) of interest.

Status: Part Time (24 hours per week, up to 40 hours per week)

Wage Rate: $17.48 / hour (start)

Anticipated Start Date: As soon as possible

WAYS provides unwavering support for high-needs children, youth and families through personalized mental health services. As a Residential Counsellor – Relief Part-Time you will provide critical coverage for our residential teams, along with helping to ensure a safe and comforting environment for our youth. You will have the opportunity to work with some truly dedicated staff in a supportive environment that builds on the strengths of every employee.

Total Compensation and Benefits:

  • Competitive wages.
  • Employee Assistance Program.
  • Health Care Spending Account of $300 per year upon successful completion of the 960 hour probationary period.
  • Paid multi day orientation, including in-class and in-field training.
  • Skills training to meet mandatory training requirements.
  • Supportive Leadership team.
  • 24/7 On-Call Support.

Position Details:

  • Guaranteed 24 hours per week on average, with the possibility of working up to 40 hours per week.
  • Shift work is required, including evenings, weekends, and overnights. Hours of work will vary, depending on needs of the residences.
  • Primarily will be assigned to two residential teams but may be required to work in any of the residences from time-to-time.
  • Shifts will normally be assigned at least one month in advance by the Scheduling Department.

This position is ideal for you if:

  • You are available to work at least 50% of the days (all shifts) during peak scheduling periods (March Break week, July 15th to September 15th, December 15th to January 15th), 50% of statutory holidays (all shifts) in the year including at least one of Christmas, Boxing Day or New Year’s Day, and 50% of the weekend days (all shifts) in a month.
  • You are someone who enjoys working with a diverse group of people.
  • You have solid verbal and written communication skills.
  • You have sound knowledge of problem solving skills to develop creative, evolving plans for residents and their families.
  • You can demonstrate skills in conflict and behaviour management and resolution.
  • You can work in a fast-paced environment with many interruptions.
  • You have the ability to maintain composure in stressful situations.
  • You are someone who demonstrates independent decision making skills.
  • You are someone who has a desire to learn and develop new team building skills.

In the position of Residential Counsellor – Relief Part Time you would be responsible for the following:

  • Providing therapeutic counselling.
  • Implementing and maintaining specific treatment plans.
  • Observing and managing the behavior of residents.
  • Responding to the emotional and physical needs of the residents in the program.
  • Acting as a positive role model.
  • Planning and implementing recreational activities.
  • Providing residents with instructions in life skills; i.e. cooking, laundry, cleaning, budgeting.
  • Performing housekeeping and cooking duties.
  • Completing daily notes, reports, and logs.

The successful candidate will meet the following:

  • Must possess a Community College Diploma in child and youth care or equivalent specialization or a university degree in social science.
  • Must possess a valid class G or G2 Driver’s License.
  • Current in Red Cross First Aid and CPR and the Prevention and Management of Aggressive Behaviour (PMAB), or willingness to obtain these certifications.
  • Experiences as a frontline worker in a residential setting would be preferred.
  • Ability to provide services in French is an asset.

Please apply with a resume and cover letter to Please quote the position in the subject line of your email.

 WAYS Mental Health Support is an equal opportunity employer who recognizes and values diversity in its workplace. WAYS encourages applications from all qualified individuals and will accommodate candidates with disability related needs, up to the point of undue hardship, throughout all stages of the recruitment process, upon request. If you require a disability related accommodation in order to participate in the recruitment process please contact our Human Resources department.

Student placements

If you are interested in a student placement with WAYS, please contact your academic institution. Your school will contact WAYS and coordinate the opportunity. WAYS regularly provides student placements from Fanshawe College, St. Clair College and Lambton College and, upon request, from other academic institutions such as Western University and Wilfrid Laurier University.

Volunteer placements

At this time, WAYS does not have a volunteer program.

Other ways you can get involved with WAYS is by volunteering with our Board of Directors, Youth Empowerment program or by providing an in-kind service or donation. If you have other ideas of how you can help, please contact us.