Child and Youth Mental Health Services

Humana Community Services is one of the most highly regarded providers of children’s mental health services in southwestern Ontario. As a licensed and accredited children’s mental health agency, with over 50 years as a service provider, we offer a wide range of services to support children, youth and families coping with a mental health challenge.

Together, through a standardized screening and intake process, we assess the young person’s needs to collaboratively develop individualized treatment and service plans that focus on their abilities and areas for improvement. 

The standardized Child and Youth Mental Health (ChYMH) assessment system developed by interRAI (an international collective of researchers and clinicians from over thirty countries) provides a coordinated approach to the delivery of children’s mental health care across agencies. The assessment allows us to prioritize safe practices in an effort to help reduce the severity and frequency of harmful behaviours.

Humana staff are graduates of relevant post-secondary programs with specialized training in attachment theory, harm reduction and trauma-informed approaches that focus on building trusting relationships and creating opportunities for open communication. This approach simultaneously allows for validation of one’s life experiences while emphasizing resilience and strengths to facilitate individual and family empowerment. 

 

  • Humana provides 24/7 crisis phone support in Chatham-Kent and London-Middlesex for individuals and families experiencing a child or youth mental health, emotional or behavioural crisis. This service increases the family’s capacity to manage further crisis and helps them access formal and informal supports.

    If the young person is at risk of hurting themselves or someone else, please call 911 or proceed to the nearest emergency room.

    To access 24/7 phone support:

    Chatham-Kent

    To access 24/7 crisis phone support for children and youth ages 6 to 18 years, and their families, call 519-354-4095

    London-Middlesex

    To access 24/7 crisis phone support for children and youth ages 0-18 years, and their families, contact Tandem* at 519-433-0334

    *Tandem is a joint program supported by Humana Community Services, Craigwood Children, Youth & Family Services and Vanier Children’s Mental Wellness.

  • Humana offers flexible, trauma-informed and individualized supports and services for children and youth who are experiencing emotional and/or behavioural difficulties or complex challenges.

    Access Services in Chatham-Kent

    Humana’s community-based supports are tailored to the individual needs of the child or youth, ages 6-18 years, and their family. Services may include:

    • Counselling and mental health support

    • Short-term crisis support and harm reduction counselling

    • Promotion of healthy coping skills

    • Navigation assistance to access food, shelter and clothing

    • Advocacy and referrals to community services, as needed

    To access services, call 519-354-2065 x 2207

  • Humana offers flexible, trauma-informed and individualized supports and services for children and youth who are experiencing emotional and/or behavioural difficulties or complex challenges.

    Access Services in London-Middlesex

    To access community-based counselling and supports, contact the crisis and intake line 24 hours a day, 7 days week by calling Tandem* at 519-433-0334.

    *Tandem is a joint program supported by Humana Community Services, Craigwood Children, Youth & Family Services and Vanier Children’s Mental Wellness.

    Humana’s community-based supports for youth ages 12 to 18 years, and their family in London-Middlesex may include:

    • Counselling and mental health support

    • Short-term crisis support and harm reduction counselling

    • Promotion of healthy coping skills

    • Navigation assistance to access food, shelter and clothing

    • Advocacy and referrals to community services, as needed

    • Access to the WD Sutton School Program

    • A variety of groups for youth

    • Supper Club for current and past participants

    • Fresh Start free laundry program

    • Access to emergency food pantry

  • Humana provides out-of-home treatment in four unique programs located in London and Parkhill, Ontario.

    Referrals are accepted and processed in collaboration with the Community Services Coordination Network (CSCN) for Children and Youth Mental Health (CYMH) beds, funded by the Ministry of Health and Long-Term Care (MOHLTC).

    To access Intensive Treatment services, visit CSCN

    Referrals are also accepted from various Children’s Aid Societies and Family and Children Service agencies across Ontario, for Outside Paid Resource (OPR) beds.

    Belton House provides receiving stabilization and treatment services to male, female and transgendered children and youth. Referrals and funding come from Children’s Aid Societies for Outside Paid Resource (OPR) beds and services.

    Hardy Geddes House provides intensive treatment services to young men and transgendered youth, between the ages fourteen (14) and eighteen (18) years.

    Humana Parkhill Residence provides intensive treatment services to young women and transgendered youth between the ages of twelve (12) and eighteen (18) years.

    Maitland Street Residence provides intensive treatment services to young women and transgendered youth between the ages of fourteen (14) and eighteen (18) years.

  • Humana’s Enhanced Foster Care program supports foster families across southwest Ontario to confidently open their homes to children in need of a safe, stable and loving home environment where they can grow and thrive.

    For more information about becoming a foster parent, contact us at Humana Community Services info@humanacs.org

    To place a child in foster care, contact your local Children’s Aid society.

  • Walk-in services provide families with immediate access to supports that address a child and youth mental health crisis. Walk-in services are provided by Tandem.*

    Hours:

    Monday to Friday 4:00PM - 10:00PM (last appointment at 8:30 PM)

    Location:

    CMHA – Thames Valley Addiction and Mental Health Services
    Mental Health & Addictions Crisis Centre
    648 Huron Street, London, ON N5Y 4J8

    Outside of walk-in hours, phone support is available by calling Tandem 24 hours a day, 7 days week 519-433-0334.

    *Tandem is a joint program supported by Humana Community Services, Craigwood Children, Youth & Family Services and Vanier Children’s Mental Wellness.

 For information on child and youth mental health services